The Importance of Google My Business for Cannabis and CBD Dispensaries

In the fast-paced world of cannabis and CBD dispensaries, visibility is king. If you own a physical dispensary, you know how important your store’s location is in terms of driving foot traffic. The digital equivalent to your physical location is your keyword rankings and searchability online. Does your dispensary show up when people google “dispensary near me?” If not, how far do they need to scroll to find you? Something that could help increase your cannabis or CBD store’s SEO and visibility is having a Google My Business (GMB) account properly set up. 


What is Google My Business?

Google My Business is a free tool that allows you to promote your business profile and website on Google Search and Maps. GMB helps you connect with customers, post updates to your business profile, and see how customers are interacting with your business on Google.

Why is GMB Important for Cannabis and CBD Businesses?

GMB is crucial for any business, but it’s doubly important for cannabis and CBD dispensaries due to their unique circumstances. These are the reasons why:

Improved Local Visibility

GMB listings significantly enhance your local search visibility. It ensures your dispensary appears in local search results and on Google Maps when potential customers search for businesses like yours. This gives you an instant leg up over dispensaries in your area that don’t have a GMB listing and also helps improve your website’s SEO. Here are some additional ways a GMB listing helps you:

Higher Search Rankings

A well-optimized GMB profile increases the likelihood of your dispensary appearing in Google’s Local Pack, Local Finder, Google Maps, and organic search rankings. A business listed on GMB has a higher chance of being considered reputable by Google, which boosts your SEO efforts significantly.

Increased Engagement

GMB gives you ways to interact with locals, including posts, offers, reviews, and a questions and answers section. These features provide multiple touchpoints for customers to interact with your dispensary, which in turn fosters loyalty and return visits.

Insightful Analytics

GMB provides detailed insights about how customers search for your business, what actions they take, and where they’re coming from. This data can help you refine your marketing strategy.


Overcoming the GMB Challenge for Cannabis and CBD Dispensaries

Despite the immense benefits, keeping a GMB listing live can be challenging for cannabis and CBD businesses due to policy complexities. But, it’s worth noting that many successful dispensaries have managed to maintain their GMB listings by following community guidelines and keeping their content compliant with regulations.

Can eCommerce Businesses Have GMB Listings?

Yes! Your Cannabis or CBD eCommerce business can have a GMB listing. When you set your GMB up, you can use your home or office address for your business location and hide this information. You can also set a service area so your business will only appear in areas you can deliver your products to. 

How to Make Sure Your GMB Listing Stays Up

Compliance is Key

Make sure your listing strictly adheres to GMB’s policies. Avoid promoting any restricted products. Instead, focus on the overall experience your dispensary provides, such as its ambiance, customer service, and educational initiatives.

Monitor Your Listing Regularly

Google regularly updates its policies and algorithms. This can affect your listing without you noticing, so it’s important to check back on your GMB listing regularly to make sure it’s still live and to resolve any pending issues! Checking your account regularly also gives you the opportunity to respond to any reviews or questions your customers leave.

Seek Professional Help

Considering the stakes and complexities involved, it might be helpful to engage a digital marketing agency specializing in the cannabis industry. They can help navigate these challenges and keep your GMB listing optimized and compliant.

Google My Business is a potent tool that can significantly improve your dispensary’s visibility and customer engagement while boosting your SEO strategy. With diligence and the right approach, your cannabis or CBD business can harness the full potential of GMB, leading to increased growth and profitability. 

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